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How Utilizing Key Performance Indicators and Visual Daily Production Boards can Help Your Laboratory Run Smoother and More Profitably

This course provides the knowledge and tools to build KPI’s and Visual Daily Production Boards for your laboratory.

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Non-member

HR Compliance Update 2025 – Navigating New Challenges and Evolving Regulations

This webinar will help you stay ahead of the curve on critical regulatory changes that will impact your organization. Our expert panelists will discuss best practices, real-world examples, and strategies to help your organization remain compliant and minimize risks in 2025 and beyond.

Online Course

Member Free

Non-member Free

Implant Reconstructions in the Aesthetic Zone

Alexander Wünsche, CDT, is going to explain his approach how to plan, start and execute restorations in aesthetic critical areas.

Online Course

Member Free

Non-member Free

Implants in Your Laboratory

Topics covered will include treatment planning, abutment design, and restoration design for predictable treatment outcomes.

Online Course

Member Free

Non-member Free

Improved Predictability With Advanced Esthetics

This presentation introduces the "Outside/Inside" evaluation. This refers to seven specific steps that must be considered when developing any treatment plan. Following these steps result in restorations that are aesthetic and functional while improving predictability.

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In Simple Terms: What You Need to Know About the FDA

Do you want to understand why the FDA is now requiring CAD/CAM dental labs to implement a Quality Management system that complies with the FDA’s Title 21 CFR 820?

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Infection Control in the Dental Laboratory

This course will provide laboratory owners, department managers and dental technicians with the skills and knowledge to comply with OSHA standards related to infection control procedures necessary in a dental laboratory setting.

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Integrating Additive Manufacturing in Dental Labs – Navigating OSHA and FDA Compliance

As the dental industry increasingly adopts cutting-edge additive manufacturing technologies, dental labs face unique opportunities—and challenges. Ensuring compliance with OSHA standards and FDA regulations is critical to the safe and efficient integration of these advanced technologies.

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Laboratory Economics - Labor Costs, Cost of Materials, What’s Your Production Number?

This program reviews some of the KPI systems used to help build a successful and profitable $12 million laboratory. We will look at methods used to evaluate what it cost to make each products to determine profitability. We will also look at determining pay rates for each employee.

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Lag vs Lead Metrics: How to Use Lead Metrics to Meet Your Target

Every dental laboratory can improve its performance (profitability, efficiency, and quality outcomes) by measuring data. This webinar will highlight common metrics used in a dental laboratory and provide insights into leveraging lead activities and metrics to effectively achieve your objectives.

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Leaders vs Managers

Hard and soft skills are necessary to be effective as a leader or manager in any organization. This webinar will discuss assessment tools; training programs and resources; and action plans to help develop your next team of leaders and managers, from within or external hires.

Online Course

Member Free

Non-member Free

Lithium Disilicate Over Zirconia Bridge

This video integrates two bridges into an esthetic reconstructive case

Member Free

Non-member

M&A Demystified: How to Prep Your Business for a Successful Sale

Learn the crucial questions to ask when considering a merger or acquisition.

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Managing for Profit Business Management Series

This course provides participants with a common sense approach to business management based on the textbook Managing for Profit, compiled by Peter Stein, BS, MB & PA. Topics covered include marketing, attracting and retaining dental clients, sales, pricing, credit, collections and more.

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Maximizing Digital Design Workflow

This panel discussion will highlight how three different labs across the country are currently handling design as well as pros and cons to their set ups and where they think design is going in the future.

Online Course

Member Free

Non-member Free

Maximizing Efficiency with Digital Printing

In this program, we will discuss the current status of this technological sector with emphasis on realistic inclusion of once cost prohibitive opportunities and technologies in even the smallest laboratory.

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Merging Technology with Regulations

Technology is continuously evolving in dental device manufacturing. How does the dental lab owner stay abreast of technology affecting their regulatory obligations?

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Multi-Disciplinary Esthetics

Dr. Maurice Salama and Dr. David Garber describe a diagnosis and treatment plan for a complex case. This video shows how the dentists and laboratory partnered to create a treatment plan that avoids orthodintic and orthognathic surgery.

Member Free

Non-member

NADL Interactive Roundtable Discussion: Big Picture Thinking for Dental Laboratories Post COVID-19 - A Strategic Conversation

This webinar brings together a diverse panel of dental laboratories to talk through strategic thinking that every dental laboratory should be considering for when the market comes back with some normalcy and predictability.

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NADL Online Study System for the Certified Dental Technician (CDT) and Recognized Graduate (RG) Examinations

NADL has developed the NADL Online Study System for the Certified Dental Technician (CDT) and Recognized Graduate (RG) Examinations to help dental technology professionals study for the National Board for Certification in Dental Laboratory Technology certification written examinations.

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NADL University Series: All Courses

The need for qualified managers in the profession has long been identified as one of the top five issues impacting the dental laboratory industry. NADL University was developed to meet those growing educational needs of today's dental laboratory managers.

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NADL University: Client Relations and Laboratory Management

By understanding your clients, you can strategically customize your products, processes and services to develop a relationship that is less susceptible to competitive pressures and is more profitable. You will learn the value of moving from a commodity-based business model to a service-based model.

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NADL University: Marketing and Chair Side Services

Learn the necessary skills to strategically grow your laboratory. By utilizing practical, integrated and measurable tools, you can develop an external marketing strategy to increase sales and profits.

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NADL University: Production Standards

Understand the rationale for establishing production standards, gain methods for tracking technician productivity and learn to utilize production standards when evaluating employee performance.

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NADL University: Profitability, Operating Ratios and Benchmarking

Determine, analyze and compare the financial data from your dental laboratory so you can identify what you are doing well and identify problems. You will develop a set of key financial measurements for your laboratory and gain a basis to judge how well you are doing compared to industry averages.

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NADL University: Purchasing and Inventory Control

Take the mystery out of precious metals, consumables and equipment purchasing, and inventory control. Discover how to evaluate and acquire capital equipment. These principles and their application will help you reduce costs and improve operational efficiency at your dental laboratory.

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NADL University: Quality Assurance Systems and Good Manufacturing Practices

Master the basic concepts of quality assurance and learn how to apply these concepts in your dental laboratory. You will learn how to establish a quality system that will fulfill federal and/or state quality requirements.

Member Free

Non-member

Navigating the New Normal in Dentistry - A Panel Discussion

Join our panel discussion to hear answers to some of the most common questions they have been fielding during the last six weeks related to finances, marketing, operations, “post-COVID” projections and much more.

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Navigating through a Pandemic with FAQs

On March 11, 2020, the World Health Organization formally declared COVID-19 as a pandemic. Join NADL and Insperity for an informational session on navigating through these difficult times.

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Occlusion

Learn the use of ahinge axis reference point in restorative dental procedures, how to use a facebow transfer to capture hinge axis, understand the use of articulators in the dental lab and learn when maximum intercuspal position and hand articulation is appropriate. Presented by Gary DeWood, DDS.

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OSHA and FDA, Compliance 2021

In this presentation, Gary will discuss how compliance in 2021 has been affected. Discussion will focus on how the pandemic has affected OSHA and FDA and what you need to know to protect your business.

Online Course

Member Free

Non-member Free

Photography - A Necessary Tool for Successful Outcomes in Dentistry

This course will demonstrate the necessity for clinical photography and will discuss the current available photographic tools and settings needed for the proper transfer of accurate information.

Online Course

Member Free

Non-member Free

Posterior Waxing Technique

This video focuses on additive waxing technique for 2 mandibular and 1 maxillary molar, which oppose each other.

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Preventing Laboratory Workplace Injuries and Illnesses

Gary will address the best practices to prevent illnesses due to exposure to pathogens and hazardous materials, and how to be proactive toward the prevention of musculoskeletal disorders.

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Non-member

Production Standards and Production Pay

Understand the rationale for establishing production standards, gain methods for tracking technician productivity and learn to utilize production standards when evaluating employee performance.

Online Course

Member Free

Non-member Free

Proficiencies and Efficiencies in 3Shape Design

With 3Shape's popularity in today's labs, how can a lab stand out? Mark Ferguson will explore customizing a 3Shape design station and using software techniques. He'll focus on tips and tricks to integrate analog tools into the digital environment for advanced cases.

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Protecting Patients and Staff when Re-Opening The Dental Practice

NADL invites you to join Mary Bartlett and Gary Morgan, CDT, CQA/ASQ of SafeLink Consulting to review the COVID-19 safety concerns for dental practices.

Online Course

Member Free

Non-member Free

Restorative Driven Treatment Planning for the Fully Edentulous Implant Patient

This webinar is designed to bring an understanding of the proper diagnostic considerations when determining the appropriate restoration to meet the physiological needs of each specific patient.

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SafeLink: 3 Ways Your Product Offerings Can Trigger FDA's Attention

Is the information on your website triggering FDA’s attention to your business? Branding, using proprietary names, and marketing custom devices affect how your business model is portrayed to FDA.

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SafeLink: Bloodborne Pathogens: Re-examining Your Exposure Controls for the Dental Environment

OSHA’s Bloodborne Pathogen Standard (BPS) sets out the requirements for protecting workers from potentially infectious items. Employers are responsible for preventing and controlling infectious diseases and managing personnel health and safety concerns related to infection control.

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SafeLink: Dental Compliance: Understanding the Liabilities Associated with Chairside Services

As the dentist or the dental lab owner, do you understand the liabilities that exist when services, such as, all-on-four, guidance for custom implant abutment, shade taking or making adjustments/repairs (just to name a few), are provided?

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SafeLink: Employee Training - OSHA’s Revised Hazard Communication

This course provides employee training on OSHA's revised Hazard Communication Standard. Course details the contents of the 16 section Safety Data Sheets and labeling components such as Signal Ward, pictograms/symbols, Hazard Statements, and Precautionary Statements.

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Non-member

SafeLink: FDA Auditing Series Part 1 - Basics of Internal Auditing

This course is intended for those individuals who are responsible for auditing the Quality System whether it's DAMAS or FDA's Quality System Regulation. A general overview of the Quality System will be addressed.

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Non-member

SafeLink: FDA Auditing Series Part 2 - Components of the Audit Process

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SafeLink: FDA Auditing Series Part 3 - Documenting the Audit

This course is intended for individuals who are responsible for performing the audit and then either participating in or writing up the Audit Report. This information applies to auditing any type of quality system.

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Non-member

SafeLink: Health and Safety Training for the Dental Laboratory Employee

This course reviews the OSHA Standards for safety that apply to a dental laboratory work environment.

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Non-member

SafeLink: HIPAA – Employee Need to Know

Health & Human services requires under the HIPAA Act that covered entities protect patient health information. A requirement of HIPAA is to inform workplace members of the established privacy and security measures in effect.

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SafeLink: HIPAA Privacy Official and Security Official Responsibilities

The safeguards established to protect patient health information under the HIPAA Act includes the appointment of individuals who will establish, monitor, and update the privacy and security policies and procedures.

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SafeLink: Safely Managing Silica Exposure for Dentistry

Silica is present in many products used in dentistry and now there’s strong evidence the former exposure limits do not adequately protect worker health. In response, for the first time in 40 years, OSHA has issued new silica standards.

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Non-member

SafeLink: The Basics of FDA’s Title 21 Course

This course provides general knowledge of FDA requirements for the dental laboratory. FDA requires that all dental labs implement a Quality Management System.

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